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Frequently Asked Questions

  1. WHAT COMPUTER DO I NEED FOR INSTANT NURSERY MANAGER?
    INM will run on practically any Windows computer from Windows XP or later. You can run the software on an Apple MAC using emulation software such as Parallels. Our hosted service can be accessed from any computer, or tablet as long as you have an internet connection.
  2. CAN THE SYSTEM BILL BY THE HOUR?
    Yes. We have a version where children can be booked in with a start and end time and fees are calculated based on an hour rate.
  3. DO YOU PROVIDE SUPPORT?
    Yes. We provide support using a secure remote desktop connection, or over the phone. The cost is included for the first year for desktop & networked users (subsequent years cost £85 + VAT.) Cloud hosting includes support in the monthly fee.
  4. HOW MANY USERS CAN ACCESS THE SYSTEM?
    The standard desktop version can be accessed by only a single user. We can configure the system to allow you to backup & restore the data onto a sencond computer e.g. one in the nursery, one at home. The networked version can be installed onto many computers as long as they are on the same local network, data is best stored on a 'server' not used by an individual person as it must be available at all times. Our hosted solution can be accessed by as many users as needed from any computer or tablet with an internet connection.